Grievance · Lexify Solutions

Draft for counsel review

This page is product-safe draft wording for the Lexify platform. It is not legal advice and is not a claim that Lexify has completed a formal compliance certification. Entity details, retention rules and final policy text require Lexify counsel review before production reliance.

Use this page to reach Lexify Solutions about service complaints or privacy-related requests. Lexify Solutions is a private company. Named officer and office details will replace the placeholders below after verification — we do not invent registration numbers or officer identities.

How to raise a grievance

Email lexifysolutions@gmail.com with:

Your full name and registered email or phone (if you have an account)
Case reference ID if the issue relates to an existing case
A clear description of the concern and what resolution you seek
Copies of relevant correspondence (do not include banking passwords, PINs or CVV)

Contact placeholders (pending verification)

Organisation: Lexify Solutions

Entity form: Private company (entity form to be confirmed)

Grievance officer: Grievance officer name to be designated and published

Grievance email: lexifysolutions@gmail.com

Registered office: Registered office address to be published after verification

Phone: 92116 03285

Privacy-related requests

For privacy questions or requests about your personal information, you may write to lexifysolutions@gmail.com or use the same grievance email, marking the subject as “Privacy request”.

See the Privacy notice for categories of data and high-level processing descriptions.

What happens next (product commitment)

We will acknowledge valid requests sent to the published grievance email and aim to respond with next steps. Formal statutory timelines, if applicable, will be stated here after counsel confirms the obligations that apply to Lexify.

Raising a grievance does not guarantee a particular case outcome (for example recovery, claim approval or account release).

Items for counsel review

The following are internal follow-ups for Lexify’s legal advisers. They are listed openly so the business does not treat this draft as finished compliance work.

Designate grievance officer and publish name + contact as required
Confirm acknowledgement and resolution timelines for the published policy
Align with DPDP / applicable grievance requirements after counsel review