Decision guide
Pick the category closest to your situation
Each path uses the same secure intake engine with category-specific fields. Outcomes are never guaranteed.
Account lien / freeze
Organise freeze, lien and debit-hold notices into a factual file for your bank or adviser. Lexify does not unfreeze accounts.
Learn moreLife insurance mis-selling
Turn a mis-selling complaint into a dated record of what was promised, what the policy says, and which grievance step you are on.
Learn moreHealth claim rejection
Organise a rejected or partly settled health claim so the reason, the policy wording and the missing papers are easy to follow.
Learn moreCyber fraud documentation
Structure an unauthorised transaction or online fraud incident into a case file for a bank, platform or complaint channel.
Learn moreConsumer / regulatory grievance
Prepare a clear grievance record for a company, ombudsman or regulator channel you choose to use. Lexify is not that authority.
Learn moreDocumentation
Draft complaints, representations and chronologies from facts you provide, with human review before you use them.
Learn moreAdvocate coordination
Package a matter for an authorised advocate when representation is appropriate. Advocate fees and scope are theirs, not Lexify’s.
Learn moreNot sure which fits?
Begin a case and select the closest category during intake, or ask the team a question first.
Unsure where to start? Contact us, how it works, or begin a case and select the best-fit category during intake.
Before you choose
Common questions
Boundaries and documents before you pick a category. More answers on the FAQ page.
Lexify is a private company that helps people organise financial, insurance and related grievance documents and track next steps. We are not a court, insurer, bank, regulator or law firm.
No. Those decisions belong to banks, insurers, platforms, advocates and authorities. A Lexify case file does not promise an outcome.
Each service page lists a practical checklist, such as notices, policy papers or complaint acknowledgements. Send case documents through the signed-in case flow, not the public contact form.
Ready to organise your matter?
Create an account, verify your contact details, and start a structured case file. Outcomes are never guaranteed.