
Cyber fraud documentation support
Structure an unauthorised transaction or online fraud incident into a case file for a bank, platform or complaint channel.
Important boundary
Common scenarios
UPI, card or net-banking transfers you did not authorise
Phishing or account takeover with a digital trail
An investment or impersonation complaint that needs a chronology
What Lexify can help with
- Organise amounts, dates, channels and reference IDs you provide
- Guide which screenshots, statements and complaint copies to collect
- Prepare a documentation pack for human review
- Track what is still missing without promising recovery
What we cannot do
- Guarantee refunds or reversals
- Impersonate police, a cyber cell or a bank fraud desk
- Ask for or store banking passwords, UPI PIN, ATM PIN or CVV
Typical workflow
- 1Verify identity and describe the incident
- 2Email the documents your matter needs
- 3Lexify reviews and may request clarifications
- 4You receive a next action, not a recovery promise
Documents often needed
- Transaction alerts and statements covering the incident
- Screenshots of chats, emails or websites involved
- Any police or cyber complaint acknowledgement, if you have filed one
- Identity document for client verification
See also Privacy for how sensitive uploads are handled, and How It Works for the full intake flow.
FAQ for this category
No. Where a criminal complaint is appropriate, that is a separate official step. Lexify can help organise the papers you already have.
No. Case files are emailed to the company mailbox. They are not published and are not kept in a customer download vault.
More answers on the full FAQ.
